POLICIES AND PROCEDURES
View our Governance, Delivery Centre, Safety & Safeguarding and Privacy policies and procedures below.
GOVERNANCE
Equality Policy
This policy outlines Paddle Scotland’s commitment to equality, diversity and inclusion.
Data Protection Policy
This policy outlines how Paddle Scotland complies with the receiving, storage, processing, retention and disposal of personal data.
Disciplinary Policy
This procedure sets out the action which will be taken when the Code of Conduct is breached.
Health and Safety Policy
In relation to the physical and mental health and safety of employees and volunteers.
DELIVERY CENTRE
Appeals Policy
This policy sets out the appeal process for a learner who has had an unsuccessful outcome at a British Canoeing Awarding Body qualification course conducted by a Paddle Scotland registered course provider.
Artificial Intelligence Policy
Generative Artificial Intelligence (AI) Policy in relation to Qualification Assessment.
Accredited Prior Learning (APL) & Recognised Prior Learning (RPL) Policy & Guidance
This sets out Paddle Scotland’s position on recognising APL & RPL as part of working towards a British Canoeing Awarding Body qualification.
Bespoke Agreement Policy
This sets out the process and criteria for providers to request adjustments to the standard terms set out in the Provider Service Agreement (“the Agreement”) with the Delivery Centre. Its purpose is to ensure a transparent, consistent, and fair approach to considering bespoke contractual terms, while maintaining the integrity of the Delivery Centre’s service standards.
Conflict of Interest Policy
Paddle Scotland's Conflict of Interest Policy in relation to Awarding Body Qualification Assessment Verification and Administration.
Delivery Centre Course Authorisation Terms & Conditions
In order to be authorised to deliver Delivery Centre courses as a recognised Course Provider you must agree to these terms.
Malpractice and Maladministration
This policy relates to suspected or actual malpractice and maladministration on the part of Learners, Providers, Tutors, Assessors and anyone involved in the delivery of British Canoeing Awarding Body Awards (BCAB) qualifications.
Provider Service Agreement 2026
Between the Delivery Centre and any authorised provider. New version for 2026, taking effect 30th January 2026.
Quality Assurance & Standardisation Procedures
To outline Paddle Scotland's Quality Assurance and Standardisation processes in relation to delivery of all British Canoeing Awarding Body (BCAB) qualifications and awards.
Quality Improvement Plan
To outline the Delivery Centre's approach to quality improvement, particularly in relation to the responsibilities for delivery of BCAB regulated qualifications.
Registration Guidance
This guidance explains how Paddle Scotland Members can Register or Check In for a course. Registration is separate from booking a course which is done directly with the Course Provider.๏ปฟ
Special Considerations and Reasonable Adjustments Policy๏ปฟ
To provide guidance to Learners, Tutors, Assessors, Providers, Trainers and IV Officers on how they can best support people with special educational needs, disabilities, temporary illness or injury or other adverse circumstances outside their control to ensure they are not unfairly disadvantaged when undertaking training and assessment.
SAFETY & SAFEGUARDING
PVG and the suitability decision making procedures as part of a Safer Recruitment process
Paddle Scotland's PVG procedure.
Making Referrals to Disclosure Scotland Policy
This policy is relevant to all those involved in making recruitment or disciplinary decisions for Paddle Scotland staff or volunteers.
Secure Handling of Disclosure Information Policy
Disclosure Records are used for the purpose of assessing an individual's suitability for paid and/or unpaid work.
PRIVACY
OTHER
Terms and Conditions of Sale
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any goods and services.

































